Christopher Ross
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  • Smart Office at Ferrero, 2020

    Ferrero brought the Smart Office training back in February 2020, a few weeks before the pandemic changed the shape of every future engagement. Three threads of work, then the engagement closed out for the year.

Related work

Speaking & Training Delivery

Conference talks, classroom ILT, virtual training, and corporate briefings on WordPress, AI operations, and learning technology — practitioner delivery for developer, L&D, and editorial audiences.

Services

Fixed-price AI operations audits, implementations, and retainers for learning platforms and content organizations. Clients include Postmedia and the Government of Canada.

Talk

Microsoft Smart Office at Ferrero, 2019

A sustained Microsoft Smart Office program at Ferrero — the company behind Nutella, Kinder, and Ferrero Rocher — through most of 2019. Multiple training threads across a Canadian operation that runs on tight timelines.